We are one of Indonesia's most dynamic group with its ambition of growing further with an
international Resort – 4 star Hotel, located in Berastagi, North of Sumatera.
looking for highly motivated professionals to fill in the positions below.
1. FUN LAND OPERATION MANAGER
Responsible for the fun land operation in it's entirety, maintain
and cleaners fun land area. Conduct the weekly action plan
meeting attended by all dept head in fun land/ theme park area.
To assist, motivate and guide the all fun land team with his/her
primary function, To conduct weekly program, event, kids
education entertainment program, Initiation, coordination with
maintenance team for safety program, ensure the quality of
play tools, fun land area, ensure the quality of play tools fun
land area and safety maintenance all time.
2. BUSINESS DEVELOPMENT MANAGER
Business Development Plan for the Hotel. Conduct market
assessment, gather information of needs of the customers,
customer segments, the types of competitors, etc, in order to
formalize a business model that helps the hotel to achieve its full
potential. Build lasting customer relations and to create new
sales opportunities. Continuously identify and develop efficient
and cost effective operating procedures and to ensure the
administration is accurate and minimised, Manage the support
contracts to maximise perceived value. Develop and maintain
product knowledge, Develop budgeting and business planning
process for the Division.
3. FINANCIAL CONTROLLER
Responsible for financial and monthly management of
accounts – budgets, forecasts, business plans,
secretarial duties, insurance, fixed assets and operating
equipment. Responsibility also extends to the day to day
control of cashing up procedures as well as revenue
reporting and control of cash management. Daily
checking of computer report with specific analysis of
room revenues/ outlet revenues/ telephone revenues
and the guest and city ledger . Controlling of purchases
requirements against budget on a daily basis.
Preparation and updating of the yearly budget on a
regular basis.
4. PUBLIC AREA/ FIELD & CARE MANAGER
The Public Area Manager is responsible for all duties of the field
care operation and cleanliness levels in all areas of the property.
Responsibilities include: staff training, inter- department
communications, and staff scheduling. The Public Area Manager
will promote an atmosphere that insures the company mission
statement, "Friendliness and Cleanliness". This position requires
strong attention to detail, leadership skills, and the ability to
effectively deal with department heads, guests, and team
members.
5. FRONT OFFICE MANAGER
The Front Office Manager directly supervises all Front office
personnel and ensures proper completion of all Front Office
duties. He/she use available resources to meet the property's
objectives, particularly those related to the Front office. Those
resources include people, money, time, and work methods,
material, energy and equipment. He/she should be able to
analyze, evaluate and redirect, if necessary, the various Front
office activities that were designed to meet the hotel's
objectives.
6. GUEST RELATION OFFICER
Guest Relation Officer (GRO) provides professional front line
service and has intensive understanding of Front Office
operations, as well as the whole hotel's policies and procedures,
GRO is responsible for greeting and registering the guest,
providing outstanding guest service during their stay, and
settling the guest's account upon completion of their stay.
Primary responsibilities include: registering guests, making and
modifying reservations, hotel operator. GRO must have the
ability to multi-task, be detail-oriented, and be able to problem
solve in order to effectively deal with internal and external
customers.
7. CHIEF SECURITY OFFICER
Able to lead team in hotel and fun land, Responsible for
conducting security walks throughout the hotel property and
responding to guest requests and any noise complaints. Security
agents must be able to problem solve and troubleshoot in order
to resolve guest issues and respond appropriately to emergency
situations. He Should have good knowledge on Fire Fighting,
First Aid and imparting training to employees, should have
exposure to Safety Systems, good reputation with local police
community
General Requirements:
• Max. 38 years old
• Diploma or Bachelor degree in Tourism or Management (2,
4-6), Bachelor of Accounting for (3), Bachelor of
Management or Engineering (1), Diploma or Bachelor of
any discipline, but OSH, Safety, Environment engineering is
advantage (7)
• Having 3 years experience in 5 or 4 Star Hotel, in the same
position, having experience in theme park or pray ground is
an advantage (1)
• Computer literate and its related software.
• Good in English both orally and in writing
• Good communication skill and good looking.
• Willing to stay in Berastagi, North Sumatera
For those who interest to join with us and have the required qualifications, please submit the comprehensive resume and application letter
in English not later than 2 (two) weeks from the date of this advertisement to:
HUMAN RESOURCES, MIKIE HOLIDAY RESORT :
hrd@mikieholiday.com
www.mikieholiday.com
international Resort – 4 star Hotel, located in Berastagi, North of Sumatera.
looking for highly motivated professionals to fill in the positions below.
1. FUN LAND OPERATION MANAGER
Responsible for the fun land operation in it's entirety, maintain
and cleaners fun land area. Conduct the weekly action plan
meeting attended by all dept head in fun land/ theme park area.
To assist, motivate and guide the all fun land team with his/her
primary function, To conduct weekly program, event, kids
education entertainment program, Initiation, coordination with
maintenance team for safety program, ensure the quality of
play tools, fun land area, ensure the quality of play tools fun
land area and safety maintenance all time.
2. BUSINESS DEVELOPMENT MANAGER
Business Development Plan for the Hotel. Conduct market
assessment, gather information of needs of the customers,
customer segments, the types of competitors, etc, in order to
formalize a business model that helps the hotel to achieve its full
potential. Build lasting customer relations and to create new
sales opportunities. Continuously identify and develop efficient
and cost effective operating procedures and to ensure the
administration is accurate and minimised, Manage the support
contracts to maximise perceived value. Develop and maintain
product knowledge, Develop budgeting and business planning
process for the Division.
3. FINANCIAL CONTROLLER
Responsible for financial and monthly management of
accounts – budgets, forecasts, business plans,
secretarial duties, insurance, fixed assets and operating
equipment. Responsibility also extends to the day to day
control of cashing up procedures as well as revenue
reporting and control of cash management. Daily
checking of computer report with specific analysis of
room revenues/ outlet revenues/ telephone revenues
and the guest and city ledger . Controlling of purchases
requirements against budget on a daily basis.
Preparation and updating of the yearly budget on a
regular basis.
4. PUBLIC AREA/ FIELD & CARE MANAGER
The Public Area Manager is responsible for all duties of the field
care operation and cleanliness levels in all areas of the property.
Responsibilities include: staff training, inter- department
communications, and staff scheduling. The Public Area Manager
will promote an atmosphere that insures the company mission
statement, "Friendliness and Cleanliness". This position requires
strong attention to detail, leadership skills, and the ability to
effectively deal with department heads, guests, and team
members.
5. FRONT OFFICE MANAGER
The Front Office Manager directly supervises all Front office
personnel and ensures proper completion of all Front Office
duties. He/she use available resources to meet the property's
objectives, particularly those related to the Front office. Those
resources include people, money, time, and work methods,
material, energy and equipment. He/she should be able to
analyze, evaluate and redirect, if necessary, the various Front
office activities that were designed to meet the hotel's
objectives.
6. GUEST RELATION OFFICER
Guest Relation Officer (GRO) provides professional front line
service and has intensive understanding of Front Office
operations, as well as the whole hotel's policies and procedures,
GRO is responsible for greeting and registering the guest,
providing outstanding guest service during their stay, and
settling the guest's account upon completion of their stay.
Primary responsibilities include: registering guests, making and
modifying reservations, hotel operator. GRO must have the
ability to multi-task, be detail-oriented, and be able to problem
solve in order to effectively deal with internal and external
customers.
7. CHIEF SECURITY OFFICER
Able to lead team in hotel and fun land, Responsible for
conducting security walks throughout the hotel property and
responding to guest requests and any noise complaints. Security
agents must be able to problem solve and troubleshoot in order
to resolve guest issues and respond appropriately to emergency
situations. He Should have good knowledge on Fire Fighting,
First Aid and imparting training to employees, should have
exposure to Safety Systems, good reputation with local police
community
General Requirements:
• Max. 38 years old
• Diploma or Bachelor degree in Tourism or Management (2,
4-6), Bachelor of Accounting for (3), Bachelor of
Management or Engineering (1), Diploma or Bachelor of
any discipline, but OSH, Safety, Environment engineering is
advantage (7)
• Having 3 years experience in 5 or 4 Star Hotel, in the same
position, having experience in theme park or pray ground is
an advantage (1)
• Computer literate and its related software.
• Good in English both orally and in writing
• Good communication skill and good looking.
• Willing to stay in Berastagi, North Sumatera
For those who interest to join with us and have the required qualifications, please submit the comprehensive resume and application letter
in English not later than 2 (two) weeks from the date of this advertisement to:
HUMAN RESOURCES, MIKIE HOLIDAY RESORT :
hrd@mikieholiday.com
www.mikieholiday.com
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