Accor

Accor Vacation Club is seeking an energetic and experienced professional to join their team. 

Asia Member Services Coordinator

Work Location: Nusa Dua - Bali

 

Responsibilities:

·         Assist Members with enquiries and concerns via telephone, email or letter 

·         Respond to written and verbal complaints and escalated emails

·         Assist with the administration and represent the company as the Host at Member events and activities 

·         Work with the team to ensure that service and information to Club Members is imparted in a timely, accurate

         and professional manner 

·        Deliver effective and entertaining Member Education Workshops and Member Events to large groups in accordance with

        an agreed schedule 

·         Assist Manager and Supervisor in managing property and supervision of rooms

·         Completion of any other tasks that maybe assigned by Management from time to time  

Requirements:

·         A minimum of 1 (one) year experience in a customer service environment and/or hospitality industry (Front Desk/GRO/GSR).

·         Service oriented and must have a strong dedication to customer satisfaction 

·         Result oriented with strong personal drive

·         Energetic, self motivated, attention to detail and confident

·         Proactive, honest, with good communication skills and team attitude

·         Able to work hard in high pressure environment and flexible with working hours

·         Computer literate

·         Excellent in spoken and written English

 

Please send your comprehensive resume, expected salary and recent photograph to; putri.ariyani@accorvacationclub.com.au

 

Come and join Accor's fast growing Vacation Club in South East Asia!